Course curriculum

  • 1

    Welcome to the course!

    • How to use this course

    • Before we begin...

  • 2

    Operational Business Decisions

    • About Operational Business Decisions (18 min)

    • Fun Example of Decision Analysis (16 min)

    • The Basic Elements of Operational Business Decisions (14 min)

    • Operational Business Decisions – Forming the Question (8 min)

    • Operational Business Decisions – Defining Scope (30 min)

    • Your Business Rules Space – Decision Rules vs. Behavioral Rules (13 min)

    • Step-by-Step Guide for Decisions and Rules (49 min)

    • Survey: Operational Business Decisions

  • 3

    Decision Analysis

    • Introduction to Decision Analysis – Q-Charts & Q-COEs (17 min)

    • Q-COE – the Key Elements of a Decision (5 min)

    • Q-Charts – Developing Decision Structures (14 min)

    • Survey: Decision Analysis

  • 4

    Decision Tables

    • When to Use Decision Tables (4 min)

    • Setting Up Decision Tables – The Basics 1: Step-by-Step Guide (8 min)

    • Setting Up Decision Tables – The Basics 2: Relation to Process (6 min)

    • Setting Up Decision Tables – The Basics 3: Use of Vocabulary (6 min)

    • Organizing Decision Table – Structure 1: Multiple Considerations (16 min)

    • Organizing Decision Table Structure 2 - Many Few-Case Considerations (8 min)

    • Organizing Decision Table Structure 3 - Anomalies (15 min)

    • Organizing Decision Table Structure 4 -Choosing the Right Table Format (5 min)

    • Survey: Decision Tables

  • 5

    Next steps

    • Congrats! Here's what's next...

    • Before you go...