Course curriculum

  • 1

    Welcome to the course!

    • How to use this course

    • Before we begin...

  • 2

    Business Redesign

    • Policy First Then Process – Fun Example (6 min)

    • Business Re-Design with Executives (35 min)

    • KPIs for Policies (7 min)

    • Step-by-Step Guide for Business Decision Engineering – Case Study (59 min)

    • Business Knowledge as a Digital Tool (32 min)

    • Quality, Processes & Rules in the Knowledge Economy (22 min)

    • Survey: Business Redesign

  • 3

    Policy & Governance

    • The Landscape of Governance – Policy & Compliance (20 min)

    • Policy Busting – Example (5 min)

    • Interactive Policy Development – Draft. Structure. Test. (21 min)

    • Interactive Policy Development – Case Study (14 min)

    • Survey: Policy & Governance

  • 4

    Next steps

    • Congrats! Here's what's next...

    • Before you go...